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Terms & Conditions

Welcome to Ch33KY's website and online store. Please read this document carefully as it contains the terms and conditions that you agree to be bound by if you continue to use and make purchases through this website and online store. 

 

PAYMENTS

We accept payments through the following options:

a)   Manual payment from inter-bank transfer

b)   AVApay which includes the following:

i)   Online banking

ii)  Credit Cards 

iii) 7-Eleven

c)   Paypal

We do not accept cash or cheques as payment. If your payment method is unsuccesful, we will notify you via email. We are not responsible for any fees or charges that your bank or credit card issuer may apply. If your bank or credit card issuer reverses a charge to your credit card, we may bill your account directly and seek payment by sending you an invoice via email.

 

DELIVERY

Once payment is made, delivery will be made within 3 to 5 working days for domestic shipment. The delivery time for international shipment will be longer as it varies depending on the country.

The risk of loss and title for items purchased by you will be passed on to you upon our delivery of the items to the carrier. Replacement of products and credits to your account for shipped merchandise claimed as not received are subject to our investigation, which may include postal-service notification. We will adjust your account at our discretion.

 

REFUND & EXCHANGE POLICY

If you are not satisfied with your purchase, we are happy to refund or exchange the item within 14 days of the delivery of the item provided it is still unused and unopened.

Kindly contact our customer service via email at [email protected] or whatsapp to +60192766036 and provide the details of your purchase. For any refund or exchange, the customer is responsible to return the items in its original condition and bear the shipping cost. For refunds, the customer will be credited the full value of the product excluding shipping costs within 3 to 5 working days.

 

 

 

 

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